Cultural diversity and work-group performance

Detecting the rules

T. Girndt

    Research output: ThesisDoctoral ThesisScientific

    251 Downloads (Pure)

    Abstract

    With greater levels of international cooperation, work-groups are increasingly composed of members from different cultures. These groups often suffer from communication problems; however, research suggests that they also benefit from their members cultural diversity and generate higher ranges of problem perspectives. This thesis investigates two questions: first, when do diverse groups generate a higher range of perspectives; second, which skill do group members need to benefit from cultural diversity? In order to investigate the conditions for diversity benefits, student groups of high national diversity were compared with student groups of low national diversity while working together creating a new game. Empirical findings suggest, first, cultural diversity inhibits idea generation in the initial stage; second, cultural diversity affects communication much less then expected, and, third, the absence of communication difficulties is no sufficient condition for achieving the diversity benefits. The author concludes that without training, group members have difficulty detecting cultural differences that could lead to greater idea variation. Hence, the second part of the thesis proposes a training method for the skill to detect cultural differences. An evaluation study of the training method comparing trained with un-trained students supports the effectiveness of the training method.
    Original languageEnglish
    QualificationDoctor of Philosophy
    Awarding Institution
    • Tilburg University
    Supervisors/Advisors
    • Noorderhaven, Niels, Promotor
    • Poortinga, Ype, Promotor
    Award date6 Dec 2000
    Place of PublicationTilburg
    Publisher
    Print ISBNs9056680757
    Publication statusPublished - 2000

    Fingerprint

    group work
    cultural diversity
    training method
    performance
    Group
    cultural difference
    group membership
    communication
    student
    international cooperation
    evaluation

    Cite this

    Girndt, T. (2000). Cultural diversity and work-group performance: Detecting the rules. Tilburg: CentER, Center for Economic Research.
    Girndt, T.. / Cultural diversity and work-group performance : Detecting the rules. Tilburg : CentER, Center for Economic Research, 2000. 213 p.
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    title = "Cultural diversity and work-group performance: Detecting the rules",
    abstract = "With greater levels of international cooperation, work-groups are increasingly composed of members from different cultures. These groups often suffer from communication problems; however, research suggests that they also benefit from their members cultural diversity and generate higher ranges of problem perspectives. This thesis investigates two questions: first, when do diverse groups generate a higher range of perspectives; second, which skill do group members need to benefit from cultural diversity? In order to investigate the conditions for diversity benefits, student groups of high national diversity were compared with student groups of low national diversity while working together creating a new game. Empirical findings suggest, first, cultural diversity inhibits idea generation in the initial stage; second, cultural diversity affects communication much less then expected, and, third, the absence of communication difficulties is no sufficient condition for achieving the diversity benefits. The author concludes that without training, group members have difficulty detecting cultural differences that could lead to greater idea variation. Hence, the second part of the thesis proposes a training method for the skill to detect cultural differences. An evaluation study of the training method comparing trained with un-trained students supports the effectiveness of the training method.",
    author = "T. Girndt",
    year = "2000",
    language = "English",
    isbn = "9056680757",
    series = "CentER Dissertation Series",
    publisher = "CentER, Center for Economic Research",
    school = "Tilburg University",

    }

    Girndt, T 2000, 'Cultural diversity and work-group performance: Detecting the rules', Doctor of Philosophy, Tilburg University, Tilburg.

    Cultural diversity and work-group performance : Detecting the rules. / Girndt, T.

    Tilburg : CentER, Center for Economic Research, 2000. 213 p.

    Research output: ThesisDoctoral ThesisScientific

    TY - THES

    T1 - Cultural diversity and work-group performance

    T2 - Detecting the rules

    AU - Girndt, T.

    PY - 2000

    Y1 - 2000

    N2 - With greater levels of international cooperation, work-groups are increasingly composed of members from different cultures. These groups often suffer from communication problems; however, research suggests that they also benefit from their members cultural diversity and generate higher ranges of problem perspectives. This thesis investigates two questions: first, when do diverse groups generate a higher range of perspectives; second, which skill do group members need to benefit from cultural diversity? In order to investigate the conditions for diversity benefits, student groups of high national diversity were compared with student groups of low national diversity while working together creating a new game. Empirical findings suggest, first, cultural diversity inhibits idea generation in the initial stage; second, cultural diversity affects communication much less then expected, and, third, the absence of communication difficulties is no sufficient condition for achieving the diversity benefits. The author concludes that without training, group members have difficulty detecting cultural differences that could lead to greater idea variation. Hence, the second part of the thesis proposes a training method for the skill to detect cultural differences. An evaluation study of the training method comparing trained with un-trained students supports the effectiveness of the training method.

    AB - With greater levels of international cooperation, work-groups are increasingly composed of members from different cultures. These groups often suffer from communication problems; however, research suggests that they also benefit from their members cultural diversity and generate higher ranges of problem perspectives. This thesis investigates two questions: first, when do diverse groups generate a higher range of perspectives; second, which skill do group members need to benefit from cultural diversity? In order to investigate the conditions for diversity benefits, student groups of high national diversity were compared with student groups of low national diversity while working together creating a new game. Empirical findings suggest, first, cultural diversity inhibits idea generation in the initial stage; second, cultural diversity affects communication much less then expected, and, third, the absence of communication difficulties is no sufficient condition for achieving the diversity benefits. The author concludes that without training, group members have difficulty detecting cultural differences that could lead to greater idea variation. Hence, the second part of the thesis proposes a training method for the skill to detect cultural differences. An evaluation study of the training method comparing trained with un-trained students supports the effectiveness of the training method.

    M3 - Doctoral Thesis

    SN - 9056680757

    T3 - CentER Dissertation Series

    PB - CentER, Center for Economic Research

    CY - Tilburg

    ER -

    Girndt T. Cultural diversity and work-group performance: Detecting the rules. Tilburg: CentER, Center for Economic Research, 2000. 213 p. (CentER Dissertation Series).