Abstract
The deferment of gratification can be an admirable trait in those of a
religious disposition. It is probably not, however, what most of us want
to practise when going out for dinner on a Saturday evening with friends
and family. But how does waiting time affect customers, and can restaurant owners turn queuing to their advantage?
| Original language | English |
|---|---|
| Pages (from-to) | 15-18 |
| Journal | RSM Discovery |
| Volume | 37 |
| Publication status | Published - 1 Mar 2020 |
| Externally published | Yes |
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