Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector

N Martijn, J Hulstijn, MLC de Bruijne, Y Tan

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.
Original languageEnglish
Title of host publicationProceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society
EditorsM. Janssen, M. Mäntymäki, J. Hidders, B. Klievink, W. Lamersdorf, B. Van Loenen, A. Zuiderwijk
Place of PublicationDelft
PublisherSpringer Verlag
Pages454-466
Number of pages13
ISBN (Print)9783319250120
DOIs
Publication statusPublished - 2015

Publication series

NameLecture Notes in Computer Science
Volume9373

Keywords

  • data governance
  • effect specification

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