Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector

N Martijn, J Hulstijn, MLC de Bruijne, Y Tan

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.
Original languageEnglish
Title of host publicationProceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society
EditorsM. Janssen, M. Mäntymäki, J. Hidders, B. Klievink, W. Lamersdorf, B. Van Loenen, A. Zuiderwijk
Place of PublicationDelft
PublisherSpringer Verlag
Pages454-466
Number of pages13
ISBN (Print)9783319250120
DOIs
Publication statusPublished - 2015

Publication series

NameLecture Notes in Computer Science
Volume9373

Fingerprint

Governance
Retail sector
Logistics
Conceptualization
Methodology
Business performance
Business process
Data management
Consultancy
Data quality

Keywords

  • data governance
  • effect specification

Cite this

Martijn, N., Hulstijn, J., de Bruijne, MLC., & Tan, Y. (2015). Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector. In M. Janssen, M. Mäntymäki, J. Hidders, B. Klievink, W. Lamersdorf, B. Van Loenen, & A. Zuiderwijk (Eds.), Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society (pp. 454-466). (Lecture Notes in Computer Science; Vol. 9373). Delft: Springer Verlag. https://doi.org/10.1007/978-3-319-25013-7_37
Martijn, N ; Hulstijn, J ; de Bruijne, MLC ; Tan, Y. / Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector. Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. editor / M. Janssen ; M. Mäntymäki ; J. Hidders ; B. Klievink ; W. Lamersdorf ; B. Van Loenen ; A. Zuiderwijk. Delft : Springer Verlag, 2015. pp. 454-466 (Lecture Notes in Computer Science).
@inproceedings{6d61e6369c8e467aab4a676af11dd85d,
title = "Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector",
abstract = "In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.",
keywords = "data governance, effect specification",
author = "N Martijn and J Hulstijn and {de Bruijne}, MLC and Y Tan",
year = "2015",
doi = "10.1007/978-3-319-25013-7_37",
language = "English",
isbn = "9783319250120",
series = "Lecture Notes in Computer Science",
publisher = "Springer Verlag",
pages = "454--466",
editor = "M. Janssen and M. M{\"a}ntym{\"a}ki and J. Hidders and B. Klievink and W. Lamersdorf and {Van Loenen}, B. and A. Zuiderwijk",
booktitle = "Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society",
address = "Germany",

}

Martijn, N, Hulstijn, J, de Bruijne, MLC & Tan, Y 2015, Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector. in M Janssen, M Mäntymäki, J Hidders, B Klievink, W Lamersdorf, B Van Loenen & A Zuiderwijk (eds), Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. Lecture Notes in Computer Science, vol. 9373, Springer Verlag, Delft, pp. 454-466. https://doi.org/10.1007/978-3-319-25013-7_37

Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector. / Martijn, N; Hulstijn, J; de Bruijne, MLC; Tan, Y.

Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. ed. / M. Janssen; M. Mäntymäki; J. Hidders; B. Klievink; W. Lamersdorf; B. Van Loenen; A. Zuiderwijk. Delft : Springer Verlag, 2015. p. 454-466 (Lecture Notes in Computer Science; Vol. 9373).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

TY - GEN

T1 - Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector

AU - Martijn, N

AU - Hulstijn, J

AU - de Bruijne, MLC

AU - Tan, Y

PY - 2015

Y1 - 2015

N2 - In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.

AB - In many of today’s enterprises, data management and data quality are poor. Over the last few years, a new solution strategy has emerged, known as data governance: an overarching methodology that defines who is responsible for what data at what point in a business process. Although positive effects on the business performance and compliance of enterprises are seen in practice, a substantiated method for determining the effects of data governance has not yet been developed. This paper reports on explorative research to develop such a specification method. Through a conceptualization of data governance based on literature, case study analysis of clients of a large consultancy firm and interviews with representatives of companies that have recently implemented data governance, an effect specification framework was developed. Using the interviews, initial steps towards validation were performed.

KW - data governance

KW - effect specification

U2 - 10.1007/978-3-319-25013-7_37

DO - 10.1007/978-3-319-25013-7_37

M3 - Conference contribution

SN - 9783319250120

T3 - Lecture Notes in Computer Science

SP - 454

EP - 466

BT - Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society

A2 - Janssen, M.

A2 - Mäntymäki, M.

A2 - Hidders, J.

A2 - Klievink, B.

A2 - Lamersdorf, W.

A2 - Van Loenen, B.

A2 - Zuiderwijk, A.

PB - Springer Verlag

CY - Delft

ER -

Martijn N, Hulstijn J, de Bruijne MLC, Tan Y. Determining the effects of data governance on the performance and compliance of enterprises in the logistics and retail sector. In Janssen M, Mäntymäki M, Hidders J, Klievink B, Lamersdorf W, Van Loenen B, Zuiderwijk A, editors, Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. Delft: Springer Verlag. 2015. p. 454-466. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-319-25013-7_37