Dimensions of the quality of the outcome of dispute resolution processes

M.A. Gramatikov, R.B. Porter

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

    Original languageEnglish
    Title of host publicationCosts and quality of online dispute resolution
    EditorsM. Gramatikov
    Place of PublicationAntwerpen
    PublisherMaklu Uitgevers
    Pages155-173
    Number of pages194
    ISBN (Print)9789046604731
    Publication statusPublished - 2012

    Cite this

    Gramatikov, M. A., & Porter, R. B. (2012). Dimensions of the quality of the outcome of dispute resolution processes. In M. Gramatikov (Ed.), Costs and quality of online dispute resolution (pp. 155-173). Maklu Uitgevers.