Do I have a say?: Using conversational agents to re-imagine human-machine autonomy

Supraja Sankaran, Chao Zhang, Mathias Funk, Henk A.G. Aarts, Panos Markopoulos

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

13 Citations (Scopus)

Abstract

With human-centered AI gaining traction, needs for algorithmic transparency, explainability, empathy and ethical considerations in artificial agents are forming core research issues. However, with intelligent agents getting increasingly independent and human-like, there is an increase in perceived threat to human autonomy. Will this perceived threat eventually become an actual threat where humans lose control over their own goals, decisions and actions? With this provocation paper, we want to urge researchers working on human-agent interactions and conversational agents (CAs) to explicitly consider the impact of intelligent agents on human autonomy. We present arguments and highlight the critical need to focus on human autonomy when interacting with CAs by presenting some core research considerations.

Original languageEnglish
Title of host publicationCUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Number of pages3
ISBN (Print)978-1-4503-7544-3
DOIs
Publication statusPublished - 22 Jul 2020
Externally publishedYes
Event2nd Conference on Conversational User Interfaces - Bilbao, Spain
Duration: 22 Jul 202024 Jul 2020

Conference

Conference2nd Conference on Conversational User Interfaces
Abbreviated titleCUI '20
Country/TerritorySpain
CityBilbao
Period22/07/2024/07/20

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