E-business and circular supply chains: Increased business opportunities by IT-based customer oriented return-flow management

H.R. Krikke, J.A.E.E. van Nunen, R.A. Zuidwijk, R. Kuik

Research output: Book/ReportReport

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Abstract

This paper deals with the application of IT in circular supply chains (CSCs). We consider information on the installed base critical, and present an illustrative example. Next we discuss a framework of different kinds of value contained in a return, and IT-applications useful in supporting its recovery or neutralisation in case of negative externalities. Also we show which kind of CSC is needed for which kind of return. We illustrate our work by three real life case studies.
Original languageEnglish
PublisherUnknown Publisher
Volume3
Publication statusPublished - 2003

Publication series

NameWorking paper / Tilburg University, CentER Applied Research
Volume3

Keywords

  • reverse logistics
  • supply chain management
  • electronic commerce
  • product life cycle

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