Abstract
This paper explores the impact of digital technologies in reducing information asymmetry under performance-based contracts. We adopted an agency-theoretical lense to complete an exploratory study of two cases, based on sixteen semi-structured interviews.Our preliminary findings suggest that digital technologies enhance the measurability of performance outcomes and subsequently the availability of performance information. Nevertheless, we shed lights on other emerging factors - common methodologies, procedures and responsibilities regarding measurement activities - that still pose a challenge for organisations aiming to reduce information asymmetry in such agency relations.
| Original language | English |
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| Number of pages | 10 |
| Publication status | Published - Jul 2021 |
| Event | Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times: 28th EurOMa conference - Berlin, Germany Duration: 4 Jul 2021 → 7 Jul 2021 |
Conference
| Conference | Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times |
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| Country/Territory | Germany |
| City | Berlin |
| Period | 4/07/21 → 7/07/21 |
Keywords
- Performance-based contracting
- Data
- Manufacturing