Employee voice viewed through a cross-cultural lens

Bora Kwon*, Elaine Farndale

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Employee voice may have positive outcomes for organizations, however, encouraging employees to speak out is not guaranteed unless the organization signals that it is safe and effective for employees to do so. In this conceptual paper, we identify core variables that constitute the norms for voice created in organizations across national cultures. Developing a multilevel conceptual framework of employee voice, we explore how organizational norms related to different voice channels provide signals to employees about voice consequences, namely voice safety and effectiveness. Given organizations do not operate in contextual vacuums, we also apply a macro-level consideration of national culture values that influence organizational voice norms to affect safety and effectiveness signals. A conceptual framework and propositions for future research are presented.
Original languageEnglish
Number of pages11
JournalHuman Resource Management Review
Volume30
Issue number1
DOIs
Publication statusE-pub ahead of print - 2020

Fingerprint

Lenses
Vacuum
Employee voice
Safety
Conceptual framework
National cultures
Employees

Keywords

  • BEHAVIOR
  • CONTEXT
  • DETERMINANTS
  • Employee voice
  • INTEGRATIVE MODEL
  • National culture values
  • Organizational norms
  • PERCEPTIONS
  • POWER DISTANCE
  • RESPONSES
  • SILENCE
  • SPEAKING
  • Signaling theory
  • UNITED-STATES
  • Voice channels

Cite this

Kwon, Bora ; Farndale, Elaine. / Employee voice viewed through a cross-cultural lens. In: Human Resource Management Review. 2020 ; Vol. 30, No. 1.
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Employee voice viewed through a cross-cultural lens. / Kwon, Bora; Farndale, Elaine.

In: Human Resource Management Review, Vol. 30, No. 1, 2020.

Research output: Contribution to journalArticleScientificpeer-review

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KW - CONTEXT

KW - DETERMINANTS

KW - Employee voice

KW - INTEGRATIVE MODEL

KW - National culture values

KW - Organizational norms

KW - PERCEPTIONS

KW - POWER DISTANCE

KW - RESPONSES

KW - SILENCE

KW - SPEAKING

KW - Signaling theory

KW - UNITED-STATES

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