Enterprise monitoring ontology

A value constellation is an economic system of actors exchanging objects of value to satisfy a consumer’s need. Its operation is driven by strategic goals, such as shared profit generation and strengthening of long-term business relationships. Its stability, though, depends on how efficiently its actors perform their operations and, consequently, on how value is produced. How to enforce actual value delivery gives rise to several conceptual and practical issues on service monitoring, being the former the subject of this paper. We hereby propose a framework comprising an ontology and method for deriving monitoring requirements from and to value constellations. The framework is evaluated via case study in electricity markets, where a smart metering constellation provides monitoring services to another constellation from the electricity imbalance market. The feasibility analysis shows how to use the ontology to derive multiple alternatives to monitor a value constellation, and how to choose the (potentially) most value-adding one.