In a dynamic world where societies and crimes are growing more complex, we see that police organisations increasingly reach out to stakeholders, and vice versa. In this thesis we try to learn more about stakeholder management in police organisations. On the one hand, we do this to attempt to close some gaps in the literature on stakeholder management in the policing sector. On the other hand, an elaborate study is desired from the practical perspective. As police forces and many individual officers cope with external parties on a daily basis, it is highly relevant to ask if they are doing it right, and if they could do it in ways that are more satisfactory for the stakeholders. Satisfying stakeholders is crucial for police and other public organisations alike, because their operations thrive on the legitimacy they receive from the citizenry. We approached the topic from several angles, looking both at strategic and operational stakeholder management. In our first study, we focus broadly on stakeholder management strategies that are employed towards different types of police stakeholders in Europe. In the second and third study we investigate the success factors of collaborations between the police and other public organisations in the Netherlands. Finally, in the fourth study, we provide a cautionary note concerning the potential biases in stakeholder perceptions of European police organisations.
|Qualification||Doctor of Philosophy|
|Award date||26 Sep 2014|
|Place of Publication||Tilburg|
|Publication status||Published - 26 Sep 2014|