Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour

An observational study

P.J.C.M. Embregts*, L. Zijlmans, L. Gerits, A.M.T. Bosman

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

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Abstract

Background:
The aim of this study was to evaluate the effects of a training program focusing on improvement of emotional intelligence (EI) and support staffs’ awareness of their behaviour towards people with an intellectual disability based on interactional patterns. The support provided regarding the needs for autonomy, relatedness, and competence was observed in line with self-determination theory (SDT).
Method:
A pre-test–post-test control group design (N = 29) was used, with 17 support staff participating in the experimental group. For both groups, video recordings of interactions between staff and clients were analysed with an SDT-observation system.
Results:
The results showed that a training program focusing on EI and interactional patterns positively affected the support provided by staff with regard to clients’ needs for autonomy, relatedness, and competence.
Conclusions:
As most EI studies focus on insights and understanding of oneself, this study is an important first step in focusing on staff behaviour during daily interactions.
Original languageEnglish
Pages (from-to)131-138
JournalJournal of Intellectual and Developmental Disability
Volume44
Issue number2
DOIs
Publication statusPublished - 2019

Fingerprint

Disabled Persons
training program
Personal Autonomy
disability
emotional intelligence
staff
Education
Mental Competency
interaction
Video Recording
self-determination
autonomy
Observation
Group
video recording
Intellectual Disability
Observational Study
Staff
Interaction
Emotional Intelligence

Keywords

  • ADOLESCENTS
  • BURNOUT
  • EMOTIONAL INTELLIGENCE
  • IMPACT
  • INTRINSIC MOTIVATION
  • Intellectual disability
  • SELF-DETERMINATION THEORY
  • SERVICES
  • STRESS
  • SUPPORT STAFF
  • WORKING
  • observational study
  • self-determination theory
  • staff training

Cite this

@article{86360dc749864c13a21cd27b86de6596,
title = "Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour: An observational study",
abstract = "Background: The aim of this study was to evaluate the effects of a training program focusing on improvement of emotional intelligence (EI) and support staffs’ awareness of their behaviour towards people with an intellectual disability based on interactional patterns. The support provided regarding the needs for autonomy, relatedness, and competence was observed in line with self-determination theory (SDT).Method: A pre-test–post-test control group design (N = 29) was used, with 17 support staff participating in the experimental group. For both groups, video recordings of interactions between staff and clients were analysed with an SDT-observation system.Results: The results showed that a training program focusing on EI and interactional patterns positively affected the support provided by staff with regard to clients’ needs for autonomy, relatedness, and competence.Conclusions: As most EI studies focus on insights and understanding of oneself, this study is an important first step in focusing on staff behaviour during daily interactions.",
keywords = "ADOLESCENTS, BURNOUT, EMOTIONAL INTELLIGENCE, IMPACT, INTRINSIC MOTIVATION, Intellectual disability, SELF-DETERMINATION THEORY, SERVICES, STRESS, SUPPORT STAFF, WORKING, observational study, self-determination theory, staff training",
author = "P.J.C.M. Embregts and L. Zijlmans and L. Gerits and A.M.T. Bosman",
note = "Zie ook: J Intellect Dev Disabil. 2013 Dec;38(4):356-64. doi: 10.3109/13668250.2013.826787. Evaluating staff training: taking account of interactions between staff and clients with intellectual disability and challenging behaviour. van Oorsouw WM1, Embregts PJ, Bosman AM.",
year = "2019",
doi = "10.3109/13668250.2017.1350839",
language = "English",
volume = "44",
pages = "131--138",
journal = "Journal of Intellectual and Developmental Disability",
issn = "1366-8250",
publisher = "Informa Healthcare",
number = "2",

}

Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour : An observational study. / Embregts, P.J.C.M.; Zijlmans, L.; Gerits, L.; Bosman, A.M.T.

In: Journal of Intellectual and Developmental Disability, Vol. 44, No. 2, 2019, p. 131-138.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour

T2 - An observational study

AU - Embregts, P.J.C.M.

AU - Zijlmans, L.

AU - Gerits, L.

AU - Bosman, A.M.T.

N1 - Zie ook: J Intellect Dev Disabil. 2013 Dec;38(4):356-64. doi: 10.3109/13668250.2013.826787. Evaluating staff training: taking account of interactions between staff and clients with intellectual disability and challenging behaviour. van Oorsouw WM1, Embregts PJ, Bosman AM.

PY - 2019

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N2 - Background: The aim of this study was to evaluate the effects of a training program focusing on improvement of emotional intelligence (EI) and support staffs’ awareness of their behaviour towards people with an intellectual disability based on interactional patterns. The support provided regarding the needs for autonomy, relatedness, and competence was observed in line with self-determination theory (SDT).Method: A pre-test–post-test control group design (N = 29) was used, with 17 support staff participating in the experimental group. For both groups, video recordings of interactions between staff and clients were analysed with an SDT-observation system.Results: The results showed that a training program focusing on EI and interactional patterns positively affected the support provided by staff with regard to clients’ needs for autonomy, relatedness, and competence.Conclusions: As most EI studies focus on insights and understanding of oneself, this study is an important first step in focusing on staff behaviour during daily interactions.

AB - Background: The aim of this study was to evaluate the effects of a training program focusing on improvement of emotional intelligence (EI) and support staffs’ awareness of their behaviour towards people with an intellectual disability based on interactional patterns. The support provided regarding the needs for autonomy, relatedness, and competence was observed in line with self-determination theory (SDT).Method: A pre-test–post-test control group design (N = 29) was used, with 17 support staff participating in the experimental group. For both groups, video recordings of interactions between staff and clients were analysed with an SDT-observation system.Results: The results showed that a training program focusing on EI and interactional patterns positively affected the support provided by staff with regard to clients’ needs for autonomy, relatedness, and competence.Conclusions: As most EI studies focus on insights and understanding of oneself, this study is an important first step in focusing on staff behaviour during daily interactions.

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