Evaluating platforms for community sense making: Using the case of the Kenyan Elections

Vittorio Nespeca, Kenny Meesters, Tina Comes

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sensemaking and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
Original languageEnglish
Title of host publicationProceedings of the 15th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2018)
Place of PublicationRochester
PublisherISCRAM
Pages924-934
Publication statusPublished - 2018

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    Nespeca, V., Meesters, K., & Comes, T. (2018). Evaluating platforms for community sense making: Using the case of the Kenyan Elections. In Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2018) (pp. 924-934). ISCRAM.