Evaluation of best price clauses in online hotel bookings

M. Hunold, R. Kesler, U. Laitenberger, F. Schlütter

Research output: Contribution to journalArticleScientificpeer-review

31 Citations (Scopus)
62 Downloads (Pure)

Abstract

We analyze the best price clauses (BPCs) of online travel agents (OTAs) using meta-search price data of nearly 30,000 hotels in different countries. We find that BPCs influence the pricing and availability of hotel rooms across online sales channels. In particular, hotels publish their offers more often at Booking.com when the OTA does not use the narrow BPC, and also tend to promote the direct online channel more actively. Moreover, the abolition of Booking.com’s narrow BPC is associated with the direct channel of chain hotels having the strictly lowest price more often.
Original languageEnglish
Pages (from-to)542-571
JournalInternational Journal of Industrial Organization
Volume61
DOIs
Publication statusPublished - 2018
Externally publishedYes

Keywords

  • Best price clauses, hotel booking, Most favored nation clause, online travel agent, vertical restraints

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