Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 1008-1021 |
| Journal | Journal of Experimental Psychology: General |
| Volume | 148 |
| Issue number | 6 |
| DOIs | |
| Publication status | Published - 2019 |
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Keywords
- 1ST IMPRESSIONS
- APPEARANCE
- BEHAVIOR
- BIAS
- COOPERATIVENESS
- EXPECTATIONS
- FACE-ISM
- JUDGMENTS
- TRUST
- TRUSTWORTHINESS
- face perception
- judgment and decision-making
- trust
- trustworthiness
Cite this
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Explaining the persistent influence of facial cues in social decision-making. / Jaeger, Bastian; Evans, Anthony; Stel, M.; van Beest, Ilja.
In: Journal of Experimental Psychology: General, Vol. 148, No. 6, 2019, p. 1008-1021.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - Explaining the persistent influence of facial cues in social decision-making
AU - Jaeger, Bastian
AU - Evans, Anthony
AU - Stel, M.
AU - van Beest, Ilja
PY - 2019
Y1 - 2019
N2 - Impressions of trustworthiness based on facial cues influence many consequential decisions, in spite of their (generally) poor accuracy. Here, we test whether reliance on facial cues can be better explained by (a) the belief that facial cues are more valid than other cues or by (b) the quick and primary processing of faces, which makes relying on facial cues relatively effortless. Six studies (N = 2,732 with 73,182 trust decisions) test the two accounts by comparing the effects of facial cues and economic payoffs on trust decisions. People believe that facial cues are less valid than economic payoffs (Study 1), but relying on facial cues takes less time than relying on economic payoffs (Study 2). Critically, introducing facial cues causes people to discount payoff information, but introducing payoff information does not reduce the effect of facial cues (Studies 3a-c). Finally, when making intuitive (vs. reflective) trust decisions, people rely less on payoff information, but they do not rely less on facial cues (Study 4). Together, these findings suggest that persistent reliance on facial trustworthiness is better explained by the intuitive accessibility of facial cues, rather than beliefs that facial cues are particularly valid.
AB - Impressions of trustworthiness based on facial cues influence many consequential decisions, in spite of their (generally) poor accuracy. Here, we test whether reliance on facial cues can be better explained by (a) the belief that facial cues are more valid than other cues or by (b) the quick and primary processing of faces, which makes relying on facial cues relatively effortless. Six studies (N = 2,732 with 73,182 trust decisions) test the two accounts by comparing the effects of facial cues and economic payoffs on trust decisions. People believe that facial cues are less valid than economic payoffs (Study 1), but relying on facial cues takes less time than relying on economic payoffs (Study 2). Critically, introducing facial cues causes people to discount payoff information, but introducing payoff information does not reduce the effect of facial cues (Studies 3a-c). Finally, when making intuitive (vs. reflective) trust decisions, people rely less on payoff information, but they do not rely less on facial cues (Study 4). Together, these findings suggest that persistent reliance on facial trustworthiness is better explained by the intuitive accessibility of facial cues, rather than beliefs that facial cues are particularly valid.
KW - 1ST IMPRESSIONS
KW - APPEARANCE
KW - BEHAVIOR
KW - BIAS
KW - COOPERATIVENESS
KW - EXPECTATIONS
KW - FACE-ISM
KW - JUDGMENTS
KW - TRUST
KW - TRUSTWORTHINESS
KW - face perception
KW - judgment and decision-making
KW - trust
KW - trustworthiness
U2 - 10.1037/xge0000591
DO - 10.1037/xge0000591
M3 - Article
VL - 148
SP - 1008
EP - 1021
JO - Journal of Experimental Psychology: General
JF - Journal of Experimental Psychology: General
SN - 0096-3445
IS - 6
ER -