Extroversion and conscientiousness predict deteriorating job outcomes during the COVID-19 transition to enforced remote work

Anthony M. Evans*, M. Christina Meyers, Philippe P. F. M. van de Calseyde, Olga Stavrova

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

At the beginning of the COVID-19 pandemic, organizations around the world rapidly transitioned to enforced remote work. We examined the relationship between personality and within-person changes in five job outcomes (self-reported performance, engagement, job satisfaction, burnout, and turnover intentions) during this transition. We conducted a four-wave longitudinal study, from May to August 2020, of employees working from home due to COVID-19, N = 974. On average, self-reported performance decreased over the course of the study, whereas the other outcomes remained stable. There was also significant between-person variability in job outcomes. Extroversion and conscientiousness, two traits traditionally associated with desirable outcomes, were associated with deteriorating outcomes over time. Extroverted employees and conscientious employees became less productive, less engaged, and less satisfied with their jobs; and extroverted employees reported increasing burnout. These results add to our understanding of how personality predicts within-person changes in performance, well-being, and turnover intentions during the pandemic.

Original languageEnglish
Number of pages11
JournalSocial Psychological and Personality Science
Early online date2021
DOIs
Publication statusE-pub ahead of print - 2021

Keywords

  • COVID-19
  • individual differences
  • personality
  • remote work
  • TURNOVER INTENTIONS
  • PERFORMANCE
  • PERSONALITY
  • MODEL
  • COMMUNICATION
  • SATISFACTION
  • ABSENTEEISM
  • TELEWORKING
  • STABILITY
  • EMPLOYEES

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