Factors influencing absenteeism and intention to leave in a call centre

R. Schalk, A. van Rijckevorsel

Research output: Contribution to journalArticleScientificpeer-review

28 Citations (Scopus)
Original languageEnglish
Pages (from-to)260-274
JournalNew Technology Work and Employment
Volume22
Issue number3
Publication statusPublished - 2007

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