Factors influencing absenteeism and intention to leave in a call centre

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Pages (from-to)	260-274
Journal	New Technology Work and Employment
Volume	22
Issue number	3
Publication status	Published - 2007

Cite this

@article{eaae5c4f63ce4f2eb92d77b99624ac8a,

title = "Factors influencing absenteeism and intention to leave in a call centre",

author = "R. Schalk and \{van Rijckevorsel\}, A.",

year = "2007",

language = "English",

volume = "22",

pages = "260--274",

journal = "New Technology Work and Employment",

issn = "0268-1072",

publisher = "Wiley-Blackwell Publishing Ltd",

number = "3",

}