Greve, H. J. M., Frambach, R. T., & Verhallen, T. M. M. (1994). Financial advice: An observation study of client-advisor behavior in the mortgage mediation process. In Quality management in services, part 2 (pp. 1-18). EIASM.
H.J.M. Greve, R.T. Frambach, T.M.M. Verhallen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional