Original language | English |
---|---|
Title of host publication | Managing Service Quality Volume 2 |
Editors | P. Kunst, J. Lemmink |
Place of Publication | London |
Publisher | P. Chapman |
Pages | 35-48 |
Number of pages | 14 |
ISBN (Print) | 1853963305 |
Publication status | Published - 1996 |
Financial advice: Observing the client-advisor interaction
H.J.M. Greve, R.T. Frambach, T.M.M. Verhallen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
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