Forward and backward assimilation in service satisfaction formation

Rik Pieters, Henk Roest, K. Koelemeijer

    Research output: Contribution to journalArticleProfessional

    Original languageEnglish
    JournalManagement of Services: A Multidisciplinary Approach
    Publication statusPublished - 1994

    Cite this

    @article{dca4deff08384603b5ac39d964122c33,
    title = "Forward and backward assimilation in service satisfaction formation",
    author = "Rik Pieters and Henk Roest and K. Koelemeijer",
    year = "1994",
    language = "English",
    journal = "Management of Services: A Multidisciplinary Approach",

    }

    Forward and backward assimilation in service satisfaction formation. / Pieters, Rik; Roest, Henk; Koelemeijer, K.

    In: Management of Services: A Multidisciplinary Approach, 1994.

    Research output: Contribution to journalArticleProfessional

    TY - JOUR

    T1 - Forward and backward assimilation in service satisfaction formation

    AU - Pieters, Rik

    AU - Roest, Henk

    AU - Koelemeijer, K.

    PY - 1994

    Y1 - 1994

    M3 - Article

    JO - Management of Services: A Multidisciplinary Approach

    JF - Management of Services: A Multidisciplinary Approach

    ER -