“Hallo, ik ben Anna, uw virtuele assistent”: Talige kenmerken in customer service chatbots

Translated title of the contribution: "Hello, I am Anna, your virtual assistant": Linguistic attributes in customer service chatbots

C. Liebrecht, Charlotte van Hooijdonk, Florian Kunneman, Emiel van Miltenburg

Research output: Contribution to journal › Article › Professional

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Translated title of the contribution	"Hello, I am Anna, your virtual assistant": Linguistic attributes in customer service chatbots
Original language	Dutch
Pages (from-to)	10-12
Number of pages	3
Journal	DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie
Volume	18
Publication status	Published - Dec 2021

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Smooth Operator. Development and effects of personalized conversational AI.
Liebrecht, C. (Principal Investigator), van Hooijdonk, C. M. J. (CoPI), Krahmer, E. (CoPI), van Miltenburg, E. (CoPI), Kunneman, F. (CoPI), Hoeken, H. (CoPI) & te Molder, H. (CoPI)
31/03/21 → 31/03/25
Project: Research project

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author = "C. Liebrecht and {van Hooijdonk}, Charlotte and Florian Kunneman and {van Miltenburg}, Emiel",

year = "2021",

month = dec,

language = "Dutch",

volume = "18",

pages = "10--12",

journal = "DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie",

issn = "1572-6037",

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T2 - Talige kenmerken in customer service chatbots

AU - Liebrecht, C.

AU - van Hooijdonk, Charlotte

AU - Kunneman, Florian

AU - van Miltenburg, Emiel

PY - 2021/12

Y1 - 2021/12

M3 - Article

SN - 1572-6037

VL - 18

SP - 10

EP - 12

JO - DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie

JF - DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie

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