Handling Personal Injury Claims PICE

C.M.C. van Zeeland, R.E. Leenes, J. van Veenen, J. van der Linden

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review


The handling of complex Personal Injury Claims is a complicated, confusing, challenging, and sometimes nasty procedure. This paper describes a project in which all relevant stakeholders collaborate to improve the procedure by estabishing a Code of Conduct, the core ideas of which are implemented in a web-application, PICE - Personal Injury Claims Express. It discusses the core ideas, the application and the initial results of a pilot project.
Original languageEnglish
Title of host publicationLegal Knowledge and Information Systems
EditorsT.M. van Engers
Place of PublicationAmsterdam Berlin Oxford Tokyo Washington, DC
PublisherIOS Press
Publication statusPublished - 2006


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