Abstract
The handling of complex Personal Injury Claims is a complicated, confusing, challenging, and sometimes nasty procedure. This paper describes a project in which all relevant stakeholders collaborate to improve the procedure by estabishing a Code of Conduct, the core ideas of which are implemented in a web-application, PICE - Personal Injury Claims Express. It discusses the core ideas, the application and the initial results of a pilot project.
Original language | English |
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Title of host publication | Legal Knowledge and Information Systems |
Editors | T.M. van Engers |
Place of Publication | Amsterdam Berlin Oxford Tokyo Washington, DC |
Publisher | IOS Press |
Publication status | Published - 2006 |