Abstract
The handling of complex Personal Injury Claims is a complicated, confusing, challenging, and sometimes nasty procedure. This paper describes a project in which all relevant stakeholders collaborate to improve the procedure by estabishing a Code of Conduct, the core ideas of which are implemented in a web-application, PICE - Personal Injury Claims Express. It discusses the core ideas, the application and the initial results of a pilot project.
| Original language | English |
|---|---|
| Title of host publication | Legal Knowledge and Information Systems |
| Editors | T.M. van Engers |
| Place of Publication | Amsterdam Berlin Oxford Tokyo Washington, DC |
| Publisher | IOS Press |
| Publication status | Published - 2006 |