Harmful and benign work stress and work resilience: A Delphi-study in employees and experts

I. Elfeddali; E. Jacobs; C.M. van der Feltz-Cornelis

doi:10.1016/j.ejpsy.2022.05.002

Harmful and benign work stress and work resilience: A Delphi-study in employees and experts

I. Elfeddali^*, E. Jacobs, C.M. van der Feltz-Cornelis

^*Corresponding author for this work

Research output: Contribution to journal › Article › Scientific › peer-review

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Abstract

Background and objectives
In this study, we introduce the concept of benign versus harmful work stress. Our objectives are to explore how to discern benign work stress from harmful work stress and to identify the factors that promote work resilience.

Methods
An online Delphi study with three rounds, incorporating open-ended questions and statements, was administered to mental health employees and experts. Statements were rated on a 7-point scale: an interquartile deviation (IQD ≤ 1) was considered as consensus.

Results
In the first round 20 employees and 14 experts were included, in the second round 87 employees and 35 experts, and in the third round 53 employees and nine experts. There was consensus about seven characteristics of harmful stress, eight of benign work stress, 24 individual factors that promote resilience, and eight team factors that promote resilience.

Conclusion
Consensus was achieved about factors relevant to benign versus harmful work stress and resilience at work

Original language	English
Pages (from-to)	230-237
Journal	European Journal of Psychiatry
Volume	36
Issue number	4
DOIs	https://doi.org/10.1016/j.ejpsy.2022.05.002
Publication status	Published - 2022

Keywords

work pressure
benign and harmful work stress
work resilience
Delphi study

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10.1016/j.ejpsy.2022.05.002Licence: CC BY-NC-ND

Tranzo Elfeddali Work stress and resilience EJoP 2022Final published version, 473 KBLicence: CC BY-NC-ND

Cite this

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title = "Harmful and benign work stress and work resilience: A Delphi-study in employees and experts",

abstract = "Background and objectivesIn this study, we introduce the concept of benign versus harmful work stress. Our objectives are to explore how to discern benign work stress from harmful work stress and to identify the factors that promote work resilience.MethodsAn online Delphi study with three rounds, incorporating open-ended questions and statements, was administered to mental health employees and experts. Statements were rated on a 7-point scale: an interquartile deviation (IQD ≤ 1) was considered as consensus.ResultsIn the first round 20 employees and 14 experts were included, in the second round 87 employees and 35 experts, and in the third round 53 employees and nine experts. There was consensus about seven characteristics of harmful stress, eight of benign work stress, 24 individual factors that promote resilience, and eight team factors that promote resilience.ConclusionConsensus was achieved about factors relevant to benign versus harmful work stress and resilience at work",

keywords = "work pressure, benign and harmful work stress, work resilience, Delphi study",

author = "I. Elfeddali and E. Jacobs and {van der Feltz-Cornelis}, C.M.",

note = "The study was funded by GGz Breburg and the O&O-fonds GGz (number GGZ07-U-13) in the Netherlands. ",

year = "2022",

doi = "10.1016/j.ejpsy.2022.05.002",

language = "English",

volume = "36",

pages = "230--237",

journal = "European Journal of Psychiatry",

issn = "0213-6163",

publisher = "Universidad de Zaragoza",

number = "4",

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T1 - Harmful and benign work stress and work resilience

T2 - A Delphi-study in employees and experts

AU - Elfeddali, I.

AU - Jacobs, E.

AU - van der Feltz-Cornelis, C.M.

N1 - The study was funded by GGz Breburg and the O&O-fonds GGz (number GGZ07-U-13) in the Netherlands.

PY - 2022

Y1 - 2022

N2 - Background and objectivesIn this study, we introduce the concept of benign versus harmful work stress. Our objectives are to explore how to discern benign work stress from harmful work stress and to identify the factors that promote work resilience.MethodsAn online Delphi study with three rounds, incorporating open-ended questions and statements, was administered to mental health employees and experts. Statements were rated on a 7-point scale: an interquartile deviation (IQD ≤ 1) was considered as consensus.ResultsIn the first round 20 employees and 14 experts were included, in the second round 87 employees and 35 experts, and in the third round 53 employees and nine experts. There was consensus about seven characteristics of harmful stress, eight of benign work stress, 24 individual factors that promote resilience, and eight team factors that promote resilience.ConclusionConsensus was achieved about factors relevant to benign versus harmful work stress and resilience at work

AB - Background and objectivesIn this study, we introduce the concept of benign versus harmful work stress. Our objectives are to explore how to discern benign work stress from harmful work stress and to identify the factors that promote work resilience.MethodsAn online Delphi study with three rounds, incorporating open-ended questions and statements, was administered to mental health employees and experts. Statements were rated on a 7-point scale: an interquartile deviation (IQD ≤ 1) was considered as consensus.ResultsIn the first round 20 employees and 14 experts were included, in the second round 87 employees and 35 experts, and in the third round 53 employees and nine experts. There was consensus about seven characteristics of harmful stress, eight of benign work stress, 24 individual factors that promote resilience, and eight team factors that promote resilience.ConclusionConsensus was achieved about factors relevant to benign versus harmful work stress and resilience at work

KW - work pressure

KW - benign and harmful work stress

KW - work resilience

KW - Delphi study

U2 - 10.1016/j.ejpsy.2022.05.002

DO - 10.1016/j.ejpsy.2022.05.002

M3 - Article

SN - 0213-6163

VL - 36

SP - 230

EP - 237

JO - European Journal of Psychiatry

JF - European Journal of Psychiatry

IS - 4

ER -

Harmful and benign work stress and work resilience: A Delphi-study in employees and experts

Abstract

Keywords

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