“Hallo, ik ben Anna, uw virtuele assistent”: Talige kenmerken in customer service chatbots

Translated title of the contribution: "Hello, I am Anna, your virtual assistant": Linguistic attributes in customer service chatbots

C. Liebrecht, Charlotte van Hooijdonk, Florian Kunneman, Emiel van Miltenburg

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Translated title of the contribution	"Hello, I am Anna, your virtual assistant": Linguistic attributes in customer service chatbots
Original language	Dutch
Pages (from-to)	10-12
Number of pages	3
Journal	DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie
Volume	18
Publication status	Published - Dec 2021

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Smooth Operator. Development and effects of personalized conversational AI.
Liebrecht, C., van Hooijdonk, C. M. J., Krahmer, E., van Miltenburg, E., Kunneman, F., Hoeken, H. & te Molder, H.
31/03/21 → 31/03/25
Project: Research project

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author = "C. Liebrecht and {van Hooijdonk}, Charlotte and Florian Kunneman and {van Miltenburg}, Emiel",

year = "2021",

month = dec,

language = "Dutch",

volume = "18",

pages = "10--12",

journal = "DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie",

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T2 - Talige kenmerken in customer service chatbots

AU - Liebrecht, C.

AU - van Hooijdonk, Charlotte

AU - Kunneman, Florian

AU - van Miltenburg, Emiel

PY - 2021/12

Y1 - 2021/12

M3 - Article

VL - 18

SP - 10

EP - 12

JO - DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie

JF - DIXIT: tijdschrift over toegepaste taal- en spraaktechnologie

SN - 1572-6037

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