How tolerable is delay? Consumers' evaluations of Internet web sites after waiting

B.G.C. Dellaert, B. Kahn

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Pages (from-to)	41-54
Number of pages	13
Journal	Journal of Interactive Marketing
Volume	13
Issue number	1
Publication status	Published - 1999

Cite this

@article{ec7467cfa8c64b07acd1a23aa15c6cb7,

title = "How tolerable is delay? Consumers' evaluations of Internet web sites after waiting",

author = "B.G.C. Dellaert and B. Kahn",

note = "DP9864 Pagination: 13",

year = "1999",

language = "English",

volume = "13",

pages = "41--54",

journal = "Journal of Interactive Marketing",

issn = "1094-9968",

publisher = "SAGE Publications Inc.",

number = "1",

}