Abstract
This study aims to determine the likely effects of job satisfaction and organizational justice perception on employees' organizational citizenship behavior. For this purpose, an empirical study was conducted with 380 public employees working in a public institution in Erzurum. According to the results of this study, Job satisfaction has a significant effect on organizational citizenship behavior. Organizational justice perception also influences organizational citizenship behavior, though not as much as job satisfaction. Nevertheless, when job satisfaction and organizational justice were analyzed together, the effect of organizational justice was found to be unrelated to the emergence of organizational citizenship behavior. Accordingly, it was decided that organizational justice perception has a mediating effect on the relationship between job satisfaction and organizational citizenship behavior.
| Translated title of the contribution | The effects of job satisfaction and justice perception on organizational citizenship behavior |
|---|---|
| Original language | Other |
| Pages (from-to) | 49-77 |
| Journal | Amme Idaresi Dergisi |
| Volume | 41 |
| Issue number | 4 |
| Publication status | Published - 2008 |
| Externally published | Yes |
Keywords
- Job satisfaction
- Organizational citizenship behavior
- Organizational justice