Identifying market performance indicators that can be influenced by electronic intermediaries

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


    Electronic intermediaries enable and support electronic markets with their services. This paper provides a framework based on industrial dynamics theory, for the analysis of the influence of electronic intermediaries on the performance of markets. We define five market performance indicators based on the analysis of 10 well-described cases from the literature on electronic markets that were set up by some kind of intermediary. These indicators are categorized according to four different market performance goals. We also define 22 success factors that influence market performance and group them in three categories –market structure, market conduct, and external factors.
    Original languageEnglish
    Title of host publicationProceedings of the 18th European Conference on Information Systems (ECIS '10)
    EditorsA. Trish, M. Turpin, J.P. van Deventer
    Place of PublicationPretoria
    PublisherUniversity of Pretoria
    ISBN (Print)9780620471725
    Publication statusPublished - 2010


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