Implementing the equality, diversity, and inclusion agenda in multinational companies: A framework for the management of (linguistic) diversity

Sylwia Ciuk, Martyna Sliwa*, Anne-Wil Harzing

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Advancing, both conceptually and practically, the equality, diversity, and inclusion (EDI) agenda, which is notoriously difficult to implement, this paper addresses the under-researched area of global diversity management (GDM) in multinational companies (MNCs). Drawing on Harrison and Klein's (2007) conceptualisations of diversity (separation, variety, and disparity) and two core concepts (fluidity and reciprocity) that reflect recent developments in the EDI literature, we propose a two-step framework for implementing the EDI agenda through GDM. We argue that to achieve inclusion, we first need to think differently about diversity and differences (i.e., view diversity in a positive light and recognise and appreciate differences as fluid), in order to act differently (i.e., promote reciprocal effort to leverage diversity). We illustrate our framework with the specific case of linguistic diversity, a diversity dimension that is particularly salient, but also often neglected in MNCs, and discuss the implications of the proposed framework for EDI theory as well as human resource management policies and practice.
Original languageEnglish
Pages (from-to)868-888
Number of pages21
JournalHuman Resource Management Journal
Volume33
Issue number4
DOIs
Publication statusPublished - Nov 2023

Keywords

  • disparity
  • equality
  • diversity
  • and inclusion (EDI) agenda
  • fluidity
  • global diversity management
  • language
  • language-based discrimination
  • linguistic diversity
  • linguistic inclusion
  • MNCs
  • reciprocity
  • separation
  • variety
  • LINGUA-FRANCA
  • NONNATIVE ACCENTS
  • LANGUAGE DIVERSITY
  • BUSINESS
  • ENGLISH
  • CONSEQUENCES
  • FLUIDITY
  • POWER
  • CORPORATIONS
  • PERSPECTIVE

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