Improving performance management interviews between managers and professionals

A longitudinal study on talking about the development of complex new social behaviour

S.M. Schenk, R.F. Poell, W.A.M. de Lange, P.R.J. Simons

Research output: Contribution to journalArticleScientificpeer-review

Abstract

The aim of this study is to investigate whether it is possible for a manager to get a professional to become conscious of his or her thoughts during a complex new social experience. In all, 19 managers from organizations in the Netherlands were trained to use the Episodic Memory Interview (EMI), a method to retrieve thoughts intertwined with episodic memory. The managers conducted interviews with professionals immediately at the end of training sessions and after some time at the workplace. In this quasi-experimental longitudinal study, we analyzed 104 interviews in a deductive way. We found that managers often succeeded in using EMI after training, and even more often back at the workplace. We conclude that it is possible for managers to get professionals to retrieve thoughts that occurred during a complex new social experience and become conscious of them. Hence, EMI can contribute to research on the conscious competence learning model on how to advance to the conscious incompetence stage.
Original languageEnglish
Pages (from-to)34-54
JournalThe Psychologist-Manager Journal
Volume21
Issue number1
DOIs
Publication statusPublished - 2018

Fingerprint

Episodic Memory
Interviews
Workplace
Netherlands
Mental Competency
Managers
Performance management
Longitudinal study
Organizations
Work place

Keywords

  • Episodic Memory Interview
  • MEMORY
  • MULTITASKING
  • TIME
  • complex new social behavior
  • conscious competence learning model
  • performance management interview

Cite this

@article{3d773045338149b9a0cf399345627bac,
title = "Improving performance management interviews between managers and professionals: A longitudinal study on talking about the development of complex new social behaviour",
abstract = "The aim of this study is to investigate whether it is possible for a manager to get a professional to become conscious of his or her thoughts during a complex new social experience. In all, 19 managers from organizations in the Netherlands were trained to use the Episodic Memory Interview (EMI), a method to retrieve thoughts intertwined with episodic memory. The managers conducted interviews with professionals immediately at the end of training sessions and after some time at the workplace. In this quasi-experimental longitudinal study, we analyzed 104 interviews in a deductive way. We found that managers often succeeded in using EMI after training, and even more often back at the workplace. We conclude that it is possible for managers to get professionals to retrieve thoughts that occurred during a complex new social experience and become conscious of them. Hence, EMI can contribute to research on the conscious competence learning model on how to advance to the conscious incompetence stage.",
keywords = "Episodic Memory Interview, MEMORY, MULTITASKING, TIME, complex new social behavior, conscious competence learning model, performance management interview",
author = "S.M. Schenk and R.F. Poell and {de Lange}, W.A.M. and P.R.J. Simons",
year = "2018",
doi = "10.1037/mgr0000067",
language = "English",
volume = "21",
pages = "34--54",
journal = "The Psychologist-Manager Journal",
issn = "1088-7156",
publisher = "Taylor and Francis",
number = "1",

}

Improving performance management interviews between managers and professionals : A longitudinal study on talking about the development of complex new social behaviour. / Schenk, S.M.; Poell, R.F.; de Lange, W.A.M.; Simons, P.R.J.

In: The Psychologist-Manager Journal, Vol. 21, No. 1, 2018, p. 34-54.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Improving performance management interviews between managers and professionals

T2 - A longitudinal study on talking about the development of complex new social behaviour

AU - Schenk, S.M.

AU - Poell, R.F.

AU - de Lange, W.A.M.

AU - Simons, P.R.J.

PY - 2018

Y1 - 2018

N2 - The aim of this study is to investigate whether it is possible for a manager to get a professional to become conscious of his or her thoughts during a complex new social experience. In all, 19 managers from organizations in the Netherlands were trained to use the Episodic Memory Interview (EMI), a method to retrieve thoughts intertwined with episodic memory. The managers conducted interviews with professionals immediately at the end of training sessions and after some time at the workplace. In this quasi-experimental longitudinal study, we analyzed 104 interviews in a deductive way. We found that managers often succeeded in using EMI after training, and even more often back at the workplace. We conclude that it is possible for managers to get professionals to retrieve thoughts that occurred during a complex new social experience and become conscious of them. Hence, EMI can contribute to research on the conscious competence learning model on how to advance to the conscious incompetence stage.

AB - The aim of this study is to investigate whether it is possible for a manager to get a professional to become conscious of his or her thoughts during a complex new social experience. In all, 19 managers from organizations in the Netherlands were trained to use the Episodic Memory Interview (EMI), a method to retrieve thoughts intertwined with episodic memory. The managers conducted interviews with professionals immediately at the end of training sessions and after some time at the workplace. In this quasi-experimental longitudinal study, we analyzed 104 interviews in a deductive way. We found that managers often succeeded in using EMI after training, and even more often back at the workplace. We conclude that it is possible for managers to get professionals to retrieve thoughts that occurred during a complex new social experience and become conscious of them. Hence, EMI can contribute to research on the conscious competence learning model on how to advance to the conscious incompetence stage.

KW - Episodic Memory Interview

KW - MEMORY

KW - MULTITASKING

KW - TIME

KW - complex new social behavior

KW - conscious competence learning model

KW - performance management interview

U2 - 10.1037/mgr0000067

DO - 10.1037/mgr0000067

M3 - Article

VL - 21

SP - 34

EP - 54

JO - The Psychologist-Manager Journal

JF - The Psychologist-Manager Journal

SN - 1088-7156

IS - 1

ER -