Information as humanitarian aid: Delivering digital services to empower disaster-affected communities

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

For a plethora of decisions we make on a daily basis, we can rely on timely, tailored information delivered via digital services. The technologies and the knowledge needed for the design, development and delivery of digital services have become increasingly accessible. These developments have also made their way to the crisis response domain and resulted in a variety of digital services to deliver information, supporting emergency responders in their decision-making processes. At the same time, affected communities by disasters are also in need of information during such critical events. Timely, relevant information helps affected citizens to understand the situation, make informed decisions, and gain access to life-saving aid. However, designing, creating, and delivering digital services to deliver vital information to communities warrant specific considerations. This chapter per the authors explores the concept of digital services in regard to empowering communities affected by critical events.
Original languageEnglish
Title of host publicationDigital Services in Crisis, Disaster, and Emergency Situations
PublisherIGI Global
Chapter15
Pages328-351
ISBN (Print)9781799867050
DOIs
Publication statusPublished - Jan 2021

Fingerprint

Dive into the research topics of 'Information as humanitarian aid: Delivering digital services to empower disaster-affected communities'. Together they form a unique fingerprint.

Cite this