Internal performance-based steering in public sector organizations

Examining the effect of organizational autonomy and external result control

Jan Wynen*, Koen Verhoest

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

The use of performance management techniques by public sector organizations is believed to lead to a more efficient and better-performing public sector. Using multicountry survey data, this article provides an understanding of the effect of organizational autonomy and external result control on the use of internal performance-based steering toward lower hierarchical levels in public sector organizations. Results show that result control matters, as does financial management autonomy, but no effects can be observed for personnel management autonomy.

Original languageEnglish
Pages (from-to)535-559
Number of pages25
JournalPublic Performance & Management Review
Volume39
Issue number3
DOIs
Publication statusPublished - Mar 2016
Externally publishedYes

Keywords

  • autonomous agencies
  • internal performance-based steering
  • NPM
  • MANAGEMENT
  • INFORMATION
  • AGENCY
  • BENCHMARKING

Cite this

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abstract = "The use of performance management techniques by public sector organizations is believed to lead to a more efficient and better-performing public sector. Using multicountry survey data, this article provides an understanding of the effect of organizational autonomy and external result control on the use of internal performance-based steering toward lower hierarchical levels in public sector organizations. Results show that result control matters, as does financial management autonomy, but no effects can be observed for personnel management autonomy.",
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Internal performance-based steering in public sector organizations : Examining the effect of organizational autonomy and external result control. / Wynen, Jan; Verhoest, Koen.

In: Public Performance & Management Review, Vol. 39, No. 3, 03.2016, p. 535-559.

Research output: Contribution to journalArticleScientificpeer-review

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AU - Verhoest, Koen

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KW - NPM

KW - MANAGEMENT

KW - INFORMATION

KW - AGENCY

KW - BENCHMARKING

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