@inproceedings{3674eafeee8d42e7a1781e42942d5965,
title = "IT enabled Risk management for taxation and customs: The case of AEO assessment in the Netherlands",
abstract = "Building collaborative relationships with trusted businesses is a long-term strategy for EU governments. Recently, for the EU Tax and Customs Administration (TCA), the realization of this goal has become more visible with the emerging concept of the Authorized Economic Operator (AEO). Businesses in the member states can apply for the AEO certificate. When it is being granted, simplified control procedures and trade facilitation will be provided by the TCA. A possible {"}win-win situation{"} can be achieved, with increased trade efficiency and lowered administrative burden. However, without proper selection of trusted business partners, governments may be worse off due to the adverse selection problem caused by information asymmetry. In this paper, we analyze the cause and effect of the adverse selection in the Government-to-Business relationship building. Further, we show that an IT enabled risk assessment approach can effectively eliminate the G2B information asymmetry and solve the adverse selection problem. The AEO assessment approach of DutchTCA is analysed to give a real life application on how IT is enabling the general risk management approach of the DutchTCA.",
keywords = "G2B relationship building, adverse selection, risk management, AEO",
author = "Jianwei Liu and Y Tan and J Hulstijn",
year = "2009",
doi = "10.1007/978-3-642-03516-6_32",
language = "English",
isbn = "9783642035159 ",
series = "Lecture Notes in Computer Science",
publisher = "Springer Verlag",
pages = "376--387",
editor = "M.A. Wimmer and H.J. Scholl and M. Janssen and R. Traunm{\"u}ller",
booktitle = "Proceedings of the 8th International Conference on Electronic Government (EGOV 2009)",
address = "Germany",
note = "8th International Conference on Electronic Government, EGOV 2009 ; Conference date: 31-08-2009 Through 03-09-2009",
}