Abstract
This aim of the study is to gain more insight in diversity perceptions and the diversity benefits in the leisure industry by investigating the impact of leisure managers’ diversity perceptions on organizational performance perceptions. The diversity typology of Harrison and Klein (2007) based on variety, separation, and disparity has been used to study diversity perceptions. The findings are three-fold: a general positive view of employee diversity by leisure managers can lead to a positive impact on organizational outcomes; to increase possible positive effects of employee diversity, leisure managers should view employee diversity in terms of variety; and to decrease possible negative effects of employee diversity, leisure managers should not view employee diversity as disparity.
Highlights
► Insight in leisure managers’ perceptions of diversity is given.
► Variety, separation and disparity are measured for diversity perceptions.
► Diversity perceptions can positively impact organizational performance perceptions.
► Diversity perceptions of leisure managers based on variety should be fostered. ► Diversity perceptions of leisure managers based on separation should be avoided.
Keywords: Diversity perceptions, Leisure organizations, Organizational performance
Highlights
► Insight in leisure managers’ perceptions of diversity is given.
► Variety, separation and disparity are measured for diversity perceptions.
► Diversity perceptions can positively impact organizational performance perceptions.
► Diversity perceptions of leisure managers based on variety should be fostered. ► Diversity perceptions of leisure managers based on separation should be avoided.
Keywords: Diversity perceptions, Leisure organizations, Organizational performance
Original language | English |
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Pages (from-to) | 254-260 |
Journal | International Journal of Hospitality Management |
Volume | 32 |
DOIs | |
Publication status | Published - 2013 |