@inproceedings{b0832cb199d7424fa54a823f13ad5517,
title = "Making sense of step-by-step procedures",
author = "M. Steehouder and J. Karreman and N. Ummelen",
note = "Pagination: 13",
year = "2000",
language = "English",
pages = "463--475",
booktitle = "Technology \& Teamwork. Proceedings IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference, Cambridge, Massachusetts, September 24-27, 2000",
publisher = "IEEE",
}