Original language | English |
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Title of host publication | Managing Service Operations; Lessons from the Service and Manufacturing Sectors |
Editors | J. Ribera, J. Prats |
Place of Publication | Barcelona |
Publisher | IESE, University of Navarra |
Pages | 109-114 |
Publication status | Published - 1997 |
Managing global wholesale banking; Describing and understanding differences in organization among branches of one bank
J.A.C. de Haan, H. Strijbosch
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review