| Original language | English |
|---|---|
| Title of host publication | Managing Service Operations; Lessons from the Service and Manufacturing Sectors |
| Editors | J. Ribera, J. Prats |
| Place of Publication | Barcelona |
| Publisher | IESE, University of Navarra |
| Pages | 109-114 |
| Publication status | Published - 1997 |
Managing global wholesale banking; Describing and understanding differences in organization among branches of one bank
J.A.C. de Haan, H. Strijbosch
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review