| Original language | English |
|---|---|
| Title of host publication | Marketing review |
| Editors | C. Lambrinopoulos |
| Place of Publication | Athens |
| Publisher | H.I.M. & H.M.A. |
| Pages | 223-225 |
| Publication status | Published - 1994 |
Publication series
| Name | |
|---|---|
| Number | 1 |
Managing service quality perceptions by quality marks
H.C.A. Roest, T.M.M. Verhallen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific
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