Needsfinding and design of a Living lab in the built environment

Research output: Contribution to conferencePaperOther research output

Abstract

Involvement of (end) users is essential in Living Labs. Testing assumptions by exhibiting these to users leads to new insights and often also to innovation. In this study, we show these phenomena by use of a Living Lab in a health care organization. We examine user involvement by researching their needs and desires related to residential accommodation for volunteers on the site of a health care organization. The multi-method approach included questionnaires and interviewing but also Design Thinking. Hence, a wider range of insights, from tacit to explicit needs, is captured. This study elaborates on the Needsfinding and the Design Phase and shows that structuring a Living Lab into preparatory phases, reduces the cost of the iterative process of changing the prototype.
Original languageEnglish
Publication statusPublished - 2017

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Health care
Innovation
Testing
Costs

Keywords

  • Living Lab
  • needsfinding
  • design phase
  • health care
  • tiny houses
  • end user
  • user involvement
  • design thinking

Cite this

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abstract = "Involvement of (end) users is essential in Living Labs. Testing assumptions by exhibiting these to users leads to new insights and often also to innovation. In this study, we show these phenomena by use of a Living Lab in a health care organization. We examine user involvement by researching their needs and desires related to residential accommodation for volunteers on the site of a health care organization. The multi-method approach included questionnaires and interviewing but also Design Thinking. Hence, a wider range of insights, from tacit to explicit needs, is captured. This study elaborates on the Needsfinding and the Design Phase and shows that structuring a Living Lab into preparatory phases, reduces the cost of the iterative process of changing the prototype.",
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Needsfinding and design of a Living lab in the built environment. / Savelkoul, L.E.M.; Peutz, M.

2017.

Research output: Contribution to conferencePaperOther research output

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