Needsfinding in living labs

A structured research approach

Research output: Contribution to journalArticleScientificpeer-review

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Abstract

Living labs enable innovations to be facilitated and implemented quickly and efficiently. A key element of the living lab approach is the active involvement of users. In this article, we examine a structured needsfinding phase of a living lab infrastructure project within the context of bicycle commuting. Given that effectuation costs are high, it is essential for the lab to focus on tackling the right user needs. Thus, the living lab's needsfinding phase aims to identify user needs and wants, as measured by bicycle commuting intention. We examined intention in a structured way by following the theory of planned behaviour. The results show that bicycle commuting intention can be explained by the variables of our model (R square=0.808). The specific insights arising from the needsfinding phase are an important focus for the activities and experiments in the later phases of the living lab. The generalized insights are also relevant to innovation experts outside the area of cycling.
Original languageEnglish
Pages (from-to)42-51
JournalTechnology Innovation Management Review
Volume7
Issue number2
Publication statusPublished - Feb 2017

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Commuting
Innovation
Theory of planned behavior
Effectuation
Experiment
Infrastructure projects
Costs

Keywords

  • commuting
  • cycling
  • intention
  • Living Lab
  • needsfinding
  • Theory of planned behavior

Cite this

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Needsfinding in living labs : A structured research approach. / Savelkoul, L.E.M.; Peutz, M.

In: Technology Innovation Management Review, Vol. 7, No. 2, 02.2017, p. 42-51.

Research output: Contribution to journalArticleScientificpeer-review

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T2 - A structured research approach

AU - Savelkoul, L.E.M.

AU - Peutz, M.

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AB - Living labs enable innovations to be facilitated and implemented quickly and efficiently. A key element of the living lab approach is the active involvement of users. In this article, we examine a structured needsfinding phase of a living lab infrastructure project within the context of bicycle commuting. Given that effectuation costs are high, it is essential for the lab to focus on tackling the right user needs. Thus, the living lab's needsfinding phase aims to identify user needs and wants, as measured by bicycle commuting intention. We examined intention in a structured way by following the theory of planned behaviour. The results show that bicycle commuting intention can be explained by the variables of our model (R square=0.808). The specific insights arising from the needsfinding phase are an important focus for the activities and experiments in the later phases of the living lab. The generalized insights are also relevant to innovation experts outside the area of cycling.

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