Neo-classical principles for information integrity

For inter-organizational systems, integrity of information is crucial: How to make sure that the information represented in a system will continue to faithfully represent business reality? In this paper we present a neo-classical approach to information integrity. We apply „classic‟ principles of administrative organization and internal control (value cycle; segregation of duties) to a modern network organization. The approach is illustrated with a case study of an e-procurement system for healthcare related transport services. The case illustrates the principles and demonstrates that communication and feedback are crucial for improving and maintaining information integrity.