Nonparametric item response theory for investigating dimensionality of marketing scales: A SERVQUAL application

L. Paas, K. Sijtsma

Research output: Contribution to journal › Article › Scientific › peer-review

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@article{053c6f0be35f4838a550dfa93263aba6,

title = "Nonparametric item response theory for investigating dimensionality of marketing scales: A SERVQUAL application",

author = "L. Paas and K. Sijtsma",

year = "2008",

language = "English",

volume = "19",

pages = "157--170",

journal = "Marketing Letters",

issn = "0923-0645",

publisher = "Springer New York",

number = "2",

}