Nonparametric item response theory for investigating dimensionality of marketing scales: A SERVQUAL application

L. Paas, K. Sijtsma

Research output: Contribution to journalArticleScientificpeer-review

13 Citations (Scopus)
Original languageEnglish
Pages (from-to)157-170
JournalMarketing Letters
Volume19
Issue number2
Publication statusPublished - 2008

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