Platform affordances and spiral of silence: How perceived differences between Facebook and Twitter influence opinion expression online

Mustafa Oz, Saif Shahin, Scott B. Greeves

Research output: Contribution to journalArticleScientificpeer-review

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Abstract

This study examines how perceived differences in the affordances of social media platforms influence users' willingness to express opinions on a controversial issue, viz., systemic racism. Drawing on a U.S. nationally representative survey, our analysis suggests that fear of social isolation has a significant effect on Facebook but not on Twitter. Moreover, three platform affordances — network association, anonymity, and social presence — moderate the relationship on Facebook, while anonymity has a direct positive effect on Twitter. We argue that increased perceived network association and social presence and reduced perceived anonymity on Facebook result in higher levels of self-censorship. Twitter's interest-based ties, on the other hand, enhance anonymity and, with it, the willingness to speak on controversial topics.
Original languageEnglish
Article number102431
Number of pages10
JournalTechnology in Society
Volume76
DOIs
Publication statusPublished - 2024

Keywords

  • platform
  • affordances
  • spiral of silence
  • Facebook
  • Twitter
  • racism

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