Questioning the Normative Core of RI: The Challenges Posed to Stakeholder Engagement in a Corporate Setting

Merel Noorman, Tsjalling Swierstra, D. Zandbergen

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

Responsible Innovation (RI) is a normative conception of technology development, which hopes to improve upon prevailing practices. One of its key principles is the active involvement of a broad range of stakeholders in deliberations in order to better embed innovations in society. In this paper, we examine the applicability of this principle in corporate settings and in smaller scale technological projects. We do so in the context of a case study focused on an innovation project of a start-up organisation with social aspirations. We describe our failed attempts to introduce RI-inspired stakeholder engagement approaches and articulate the ‘reasonable reasons’ why the organisation rejected these approaches. We then examine the methods that the organisation adopted to be responsive to various stakeholders’ needs and values. Based on our analysis, we argue that there is a need for the field of RI to explore additional and alternative ways to address issues of stakeholder commitment and inclusion, in order to make RI’s deliberative ideals more applicable to the rapid, fluid, partial, and provisional style of deliberation and decision making that we found in corporate contexts.
Original languageEnglish
Title of host publicationResponsible Innovation 3
PublisherSpringer
Pages231-249
Number of pages19
Volume3
ISBN (Print)978-3-319-64833-0
DOIs
Publication statusPublished - 4 Oct 2017
Externally publishedYes

Fingerprint

Innovation
Stakeholder engagement
Stakeholders
Deliberation
Technology development
Aspiration
Inclusion
Conception
Decision making
Make-to-order
Start-up

Cite this

Noorman, Merel ; Swierstra, Tsjalling ; Zandbergen, D. / Questioning the Normative Core of RI : The Challenges Posed to Stakeholder Engagement in a Corporate Setting. Responsible Innovation 3. Vol. 3 Springer, 2017. pp. 231-249
@inbook{1483d6370a764f2db4b66ac26ea97140,
title = "Questioning the Normative Core of RI: The Challenges Posed to Stakeholder Engagement in a Corporate Setting",
abstract = "Responsible Innovation (RI) is a normative conception of technology development, which hopes to improve upon prevailing practices. One of its key principles is the active involvement of a broad range of stakeholders in deliberations in order to better embed innovations in society. In this paper, we examine the applicability of this principle in corporate settings and in smaller scale technological projects. We do so in the context of a case study focused on an innovation project of a start-up organisation with social aspirations. We describe our failed attempts to introduce RI-inspired stakeholder engagement approaches and articulate the ‘reasonable reasons’ why the organisation rejected these approaches. We then examine the methods that the organisation adopted to be responsive to various stakeholders’ needs and values. Based on our analysis, we argue that there is a need for the field of RI to explore additional and alternative ways to address issues of stakeholder commitment and inclusion, in order to make RI’s deliberative ideals more applicable to the rapid, fluid, partial, and provisional style of deliberation and decision making that we found in corporate contexts.",
author = "Merel Noorman and Tsjalling Swierstra and D. Zandbergen",
year = "2017",
month = "10",
day = "4",
doi = "10.1007/978-3-319-64834-7_13",
language = "English",
isbn = "978-3-319-64833-0",
volume = "3",
pages = "231--249",
booktitle = "Responsible Innovation 3",
publisher = "Springer",

}

Questioning the Normative Core of RI : The Challenges Posed to Stakeholder Engagement in a Corporate Setting. / Noorman, Merel; Swierstra, Tsjalling; Zandbergen, D.

Responsible Innovation 3. Vol. 3 Springer, 2017. p. 231-249.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

TY - CHAP

T1 - Questioning the Normative Core of RI

T2 - The Challenges Posed to Stakeholder Engagement in a Corporate Setting

AU - Noorman, Merel

AU - Swierstra, Tsjalling

AU - Zandbergen, D.

PY - 2017/10/4

Y1 - 2017/10/4

N2 - Responsible Innovation (RI) is a normative conception of technology development, which hopes to improve upon prevailing practices. One of its key principles is the active involvement of a broad range of stakeholders in deliberations in order to better embed innovations in society. In this paper, we examine the applicability of this principle in corporate settings and in smaller scale technological projects. We do so in the context of a case study focused on an innovation project of a start-up organisation with social aspirations. We describe our failed attempts to introduce RI-inspired stakeholder engagement approaches and articulate the ‘reasonable reasons’ why the organisation rejected these approaches. We then examine the methods that the organisation adopted to be responsive to various stakeholders’ needs and values. Based on our analysis, we argue that there is a need for the field of RI to explore additional and alternative ways to address issues of stakeholder commitment and inclusion, in order to make RI’s deliberative ideals more applicable to the rapid, fluid, partial, and provisional style of deliberation and decision making that we found in corporate contexts.

AB - Responsible Innovation (RI) is a normative conception of technology development, which hopes to improve upon prevailing practices. One of its key principles is the active involvement of a broad range of stakeholders in deliberations in order to better embed innovations in society. In this paper, we examine the applicability of this principle in corporate settings and in smaller scale technological projects. We do so in the context of a case study focused on an innovation project of a start-up organisation with social aspirations. We describe our failed attempts to introduce RI-inspired stakeholder engagement approaches and articulate the ‘reasonable reasons’ why the organisation rejected these approaches. We then examine the methods that the organisation adopted to be responsive to various stakeholders’ needs and values. Based on our analysis, we argue that there is a need for the field of RI to explore additional and alternative ways to address issues of stakeholder commitment and inclusion, in order to make RI’s deliberative ideals more applicable to the rapid, fluid, partial, and provisional style of deliberation and decision making that we found in corporate contexts.

U2 - 10.1007/978-3-319-64834-7_13

DO - 10.1007/978-3-319-64834-7_13

M3 - Chapter

SN - 978-3-319-64833-0

VL - 3

SP - 231

EP - 249

BT - Responsible Innovation 3

PB - Springer

ER -