Refugees’ inclusion at work

A qualitative cross-level analysis

Lena Knappert, Hans van Dijk, Veerle Ross

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Purpose
Refugees’ inclusion at work is critical for the individual, for employers and for the receiving societies. Yet, refugees are often disadvantaged in working life or are being excluded from the labor market altogether. The purpose of this paper is to examine barriers and facilitators to refugees’ inclusion at work at the individual, organizational and country level, and pay particular attention to how the three levels relate to each other in shaping inclusion and exclusion of refugees at work.

Design/methodology/approach
The authors conducted 18 interviews with employed refugees, employers and experts from governmental and non-governmental institutions in the Netherlands.

Findings
Based on the theoretical structure, 13 themes emerged from the interview material – 5 themes at the individual level, 4 at the organizational level and 4 at the country level. The authors also found indicators for an interplay of barriers and facilitators across levels.

Research limitations/implications
This is a small study conducted in the Netherlands, providing several starting points for future research.

Practical implications
The authors provide recommendations for refugees, employers and policy makers aimed at addressing barriers and leveraging facilitators of refugees’ inclusion at work.

Originality/value
The organizational level, which diversity research has shown to affect minority group members’ inclusion at work, is rarely taken into account in refugee research. Based on the cross-level analysis, the authors identify patterns of interplay between the three levels and provide a relational framework of refugees’ inclusion at work.
Original languageEnglish
JournalCareer Development International
DOIs
Publication statusE-pub ahead of print - 2019

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refugee
inclusion
employer
Netherlands
Inclusion
Refugees
working life
interview
group membership
labor market
exclusion
minority
expert
methodology
society
Facilitators
Employers

Cite this

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title = "Refugees’ inclusion at work: A qualitative cross-level analysis",
abstract = "PurposeRefugees’ inclusion at work is critical for the individual, for employers and for the receiving societies. Yet, refugees are often disadvantaged in working life or are being excluded from the labor market altogether. The purpose of this paper is to examine barriers and facilitators to refugees’ inclusion at work at the individual, organizational and country level, and pay particular attention to how the three levels relate to each other in shaping inclusion and exclusion of refugees at work.Design/methodology/approachThe authors conducted 18 interviews with employed refugees, employers and experts from governmental and non-governmental institutions in the Netherlands.FindingsBased on the theoretical structure, 13 themes emerged from the interview material – 5 themes at the individual level, 4 at the organizational level and 4 at the country level. The authors also found indicators for an interplay of barriers and facilitators across levels.Research limitations/implicationsThis is a small study conducted in the Netherlands, providing several starting points for future research.Practical implicationsThe authors provide recommendations for refugees, employers and policy makers aimed at addressing barriers and leveraging facilitators of refugees’ inclusion at work.Originality/valueThe organizational level, which diversity research has shown to affect minority group members’ inclusion at work, is rarely taken into account in refugee research. Based on the cross-level analysis, the authors identify patterns of interplay between the three levels and provide a relational framework of refugees’ inclusion at work.",
author = "Lena Knappert and Dijk, {Hans van} and Veerle Ross",
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Refugees’ inclusion at work : A qualitative cross-level analysis. / Knappert, Lena; Dijk, Hans van; Ross, Veerle.

In: Career Development International, 2019.

Research output: Contribution to journalArticleScientificpeer-review

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AU - Ross, Veerle

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N2 - PurposeRefugees’ inclusion at work is critical for the individual, for employers and for the receiving societies. Yet, refugees are often disadvantaged in working life or are being excluded from the labor market altogether. The purpose of this paper is to examine barriers and facilitators to refugees’ inclusion at work at the individual, organizational and country level, and pay particular attention to how the three levels relate to each other in shaping inclusion and exclusion of refugees at work.Design/methodology/approachThe authors conducted 18 interviews with employed refugees, employers and experts from governmental and non-governmental institutions in the Netherlands.FindingsBased on the theoretical structure, 13 themes emerged from the interview material – 5 themes at the individual level, 4 at the organizational level and 4 at the country level. The authors also found indicators for an interplay of barriers and facilitators across levels.Research limitations/implicationsThis is a small study conducted in the Netherlands, providing several starting points for future research.Practical implicationsThe authors provide recommendations for refugees, employers and policy makers aimed at addressing barriers and leveraging facilitators of refugees’ inclusion at work.Originality/valueThe organizational level, which diversity research has shown to affect minority group members’ inclusion at work, is rarely taken into account in refugee research. Based on the cross-level analysis, the authors identify patterns of interplay between the three levels and provide a relational framework of refugees’ inclusion at work.

AB - PurposeRefugees’ inclusion at work is critical for the individual, for employers and for the receiving societies. Yet, refugees are often disadvantaged in working life or are being excluded from the labor market altogether. The purpose of this paper is to examine barriers and facilitators to refugees’ inclusion at work at the individual, organizational and country level, and pay particular attention to how the three levels relate to each other in shaping inclusion and exclusion of refugees at work.Design/methodology/approachThe authors conducted 18 interviews with employed refugees, employers and experts from governmental and non-governmental institutions in the Netherlands.FindingsBased on the theoretical structure, 13 themes emerged from the interview material – 5 themes at the individual level, 4 at the organizational level and 4 at the country level. The authors also found indicators for an interplay of barriers and facilitators across levels.Research limitations/implicationsThis is a small study conducted in the Netherlands, providing several starting points for future research.Practical implicationsThe authors provide recommendations for refugees, employers and policy makers aimed at addressing barriers and leveraging facilitators of refugees’ inclusion at work.Originality/valueThe organizational level, which diversity research has shown to affect minority group members’ inclusion at work, is rarely taken into account in refugee research. Based on the cross-level analysis, the authors identify patterns of interplay between the three levels and provide a relational framework of refugees’ inclusion at work.

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