[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]

Research output: Contribution to journalBook/Film/Article reviewOther research output

Original languageEnglish
Pages (from-to)57-58
JournalJournal of Retailing and Consumer Services
Volume10
Issue number1
Publication statusPublished - 2003

Cite this

@article{a3c7a5780f9942c2bf65d7988ca7b1d3,
title = "[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]",
author = "H.C.A. Roest",
note = "Reviewed items: Title: New Service Development: Creating Memorable Experiences Author(s): J.A. Fitzsimmons; M.J. Fitzsimmons Year published: 2000 Publisher: Sage Publications Place of publication: California ISBN: 0761917411",
year = "2003",
language = "English",
volume = "10",
pages = "57--58",
journal = "Journal of Retailing and Consumer Services",
issn = "0969-6989",
publisher = "Elsevier Limited",
number = "1",

}

[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]. / Roest, H.C.A.

In: Journal of Retailing and Consumer Services, Vol. 10, No. 1, 2003, p. 57-58.

Research output: Contribution to journalBook/Film/Article reviewOther research output

TY - JOUR

T1 - [Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]

AU - Roest, H.C.A.

N1 - Reviewed items: Title: New Service Development: Creating Memorable Experiences Author(s): J.A. Fitzsimmons; M.J. Fitzsimmons Year published: 2000 Publisher: Sage Publications Place of publication: California ISBN: 0761917411

PY - 2003

Y1 - 2003

M3 - Book/Film/Article review

VL - 10

SP - 57

EP - 58

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

SN - 0969-6989

IS - 1

ER -