[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]

H.C.A. Roest

[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]

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Research output: Contribution to journal › Book/Film/Article review › Other research output

Original language	English
Pages (from-to)	57-58
Journal	Journal of Retailing and Consumer Services
Volume	10
Issue number	1
Publication status	Published - 2003

Cite this

@article{a3c7a5780f9942c2bf65d7988ca7b1d3,

title = "[Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons \& M.J. Fitzsimmons, 2000]",

author = "H.C.A. Roest",

note = "Reviewed items: Title: New Service Development: Creating Memorable Experiences Author(s): J.A. Fitzsimmons; M.J. Fitzsimmons Year published: 2000 Publisher: Sage Publications Place of publication: California ISBN: 0761917411",

year = "2003",

language = "English",

volume = "10",

pages = "57--58",

journal = "Journal of Retailing and Consumer Services",

issn = "0969-6989",

publisher = "Elsevier Limited",

number = "1",

}

TY - JOUR

T1 - [Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000]

AU - Roest, H.C.A.

N1 - Reviewed items: Title: New Service Development: Creating Memorable Experiences Author(s): J.A. Fitzsimmons; M.J. Fitzsimmons Year published: 2000 Publisher: Sage Publications Place of publication: California ISBN: 0761917411

PY - 2003

Y1 - 2003

M3 - Book/Film/Article review

SN - 0969-6989

VL - 10

SP - 57

EP - 58

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

IS - 1

ER -