Securing customer satisfaction through component service specifications: Purchasing maintenance services for social rented housing

H.J. van Mossel, W. van der Valk

Research output: Contribution to journalArticleProfessional

11 Citations (Scopus)
Original languageEnglish
Pages (from-to)241-252
JournalJournal of Purchasing and Supply Management
Volume14
Issue number4
Publication statusPublished - 2008
Externally publishedYes

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