Service evaluation processes: An investigation into discriminant validity and causality towards an integrated research perspective

Research output: Contribution to journal › Article › Professional

Original language	English
Journal	Proceedings of the Workshop on Quality Management in Services
Publication status	Published - 1995

Cite this

@article{effad8d7b2384a6998bcfa2e1f789a74,

title = "Service evaluation processes: An investigation into discriminant validity and causality towards an integrated research perspective",

author = "K. Koelemeijer and Rik Pieters and O. Prevo and Henk Roest",

year = "1995",

language = "English",

journal = "Proceedings of the Workshop on Quality Management in Services",

}

TY - JOUR

T1 - Service evaluation processes: An investigation into discriminant validity and causality towards an integrated research perspective

AU - Koelemeijer, K.

AU - Pieters, Rik

AU - Prevo, O.

AU - Roest, Henk

PY - 1995

Y1 - 1995

M3 - Article

JO - Proceedings of the Workshop on Quality Management in Services

JF - Proceedings of the Workshop on Quality Management in Services

ER -