Service Level Agreements and Supplier Capacity Decisions: The Impact of Incentive Framing on Trust

Eirini Spiliotopoulou; Wendy van der Valk

Service Level Agreements and Supplier Capacity Decisions: The Impact of Incentive Framing on Trust

Eirini Spiliotopoulou^*, Wendy van der Valk

^*Corresponding author for this work

Information Systems & Oper. Mgt.

Research output: Contribution to conference › Paper › Scientific › peer-review

Original language	English
Publication status	Published - Apr 2022
Event	Brilliance in resilience: operations and supply chain management’s role in achieving a sustainable future - Estrel Hotel, Berlin, Germany Duration: 1 Jul 2022 → 6 Jul 2022 https://www.euroma2022.org/

Conference

Conference	Brilliance in resilience: operations and supply chain management’s role in achieving a sustainable future
Abbreviated title	22nd EurOMa conference
Country/Territory	Germany
City	Berlin
Period	1/07/22 → 6/07/22
Internet address	https://www.euroma2022.org/

Keywords

Service Level Agreements
Performance-based Incentives
Capacity Decisions

Cite this

@conference{5965b385a91a497eac9873aa79167730,

title = "Service Level Agreements and Supplier Capacity Decisions: The Impact of Incentive Framing on Trust",

keywords = "Service Level Agreements, Performance-based Incentives, Capacity Decisions",

author = "Eirini Spiliotopoulou and {van der Valk}, Wendy",

year = "2022",

month = apr,

language = "English",

note = "Brilliance in resilience: operations and supply chain management{\textquoteright}s role in achieving a sustainable future, 22nd EurOMa conference ; Conference date: 01-07-2022 Through 06-07-2022",

url = "https://www.euroma2022.org/",

}

Service Level Agreements and Supplier Capacity Decisions: The Impact of Incentive Framing on Trust. / Spiliotopoulou, Eirini ; van der Valk, Wendy.
2022. Paper presented at Brilliance in resilience: operations and supply chain management’s role in achieving a sustainable future, Berlin, Germany.

Research output: Contribution to conference › Paper › Scientific › peer-review

TY - CONF

T1 - Service Level Agreements and Supplier Capacity Decisions: The Impact of Incentive Framing on Trust

AU - Spiliotopoulou, Eirini

AU - van der Valk, Wendy

PY - 2022/4

Y1 - 2022/4

KW - Service Level Agreements

KW - Performance-based Incentives

KW - Capacity Decisions

M3 - Paper

T2 - Brilliance in resilience: operations and supply chain management’s role in achieving a sustainable future

Y2 - 1 July 2022 through 6 July 2022

ER -